This may appear so at first sight; however, we assure you the bottle is not empty.

Botulinum toxins mostly come in a powdered form* (with the exception of Innotox).

The powder is very fine that it can easily be mistaken for an empty bottle, however we can assure you that all of your units are accounted for.

*You will need to dilute the toxin with the saline to use it.

Our products are carefully handled and stored in warehouse fully equipped with refrigerators. These refrigerators store botulinum toxins at the temperature of 2° C to 8° C.

The room temperature of the warehouse is monitored and maintained. Any changes in the temperature are detected by an electronic thermostat.

Once toxins are dispatched, it is strongly recommended to store them in the fridge rather than in room temperature or freezer. Innotox is the only botulinum toxin that can resist in temperature up to 40° C, if stored in a closed bottle.

Note: It is never recommended to store toxins once the bottle is opened. If necessary, then keep the open bottle in the fridge and use it up to one month based on doctor's experience. But it can be less effective up to 10%. 

We strongly recommend that the given products are used solely by licensed professionals who are trained and experienced with these products.

We don’t have information about the medical histories and health conditions of our customers that’s why we don’t offer any instructions to manage or on usage of our products, medical aesthetics and devices.

We also recommend to kindly consult a medical professional for any doubts or concerns about the usage of these products.

Kindly be aware, for any damages or any reaction due to the improper usage of these products, Aesthetic Supplies USA cannot hold responsibility.